Man Crawls Off Plane: Paralyzed Passenger D. Baraaka Kanaan Sues Delta After Airline Refuses To Help Him Exit Aircraft [REPORT]
A man crawls off a plane and is now suing Delta Airlines for what he says was a humiliating and physically painful experience. The passenger D. Baraaka Kanaan, who is paralyzed, was forced to crawl along the aisle of the aircraft and down the stairs to the tarmac because Delta personnel refused to help him.
Kanaan, a Hawaii citizen, has filed a lawsuit against Delta and 20 of its employees after the 40-year-old was made to crawl off the plane back in 2012. In fact, it happened twice, once as he was boarding his flight to Nantucket from Hawaii, and a second time as he was landing in Hawaii after his trip to Massachusetts, Christian Post reports.
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According to Web Pro News, Kanaan was partially disabled in a car accident in 2000. The incident left him paralyzed from a severe spinal cord injury. Before his flight to Nantucket in 2012, he called Delta to let them know he would need special assistance as he boarded and exited the flight. The spokesperson Kanaan talked to apparently told him everything would be taken care of and not to worry.
But, when he got to his destination, there was no special equipment to help him exit the aircraft. In fact, the man had to crawl off the plane because flight crew wouldn't help him. Web Pro News reports the Delta attendants were afraid of getting sued if he got injured, so they just handed him a piece of cardboard and watched him crawl off the plane. He was in plain sight of all the other passengers.
To make up for it, the airline tried to give Kanaan a $100 voucher and 25,000 Delta Skymiles, according to Examiner.
Now, Kanaan is suing the airline for violating the Air Carrier Access Act, which requires airlines to "provide boarding assistance to individuals with disabilities by using ramps, mechanical lifts, or other suitable devices where level-entry boarding by loading bridge or mobile lounge is not available."
Kanaan cites "physical and extreme emotional suffering" as reasons for his lawsuit against the airline.
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